Joye Group Privacy Policy: Data Protection

Joye Group highly values your privacy and the protection of your personal data. We only collect and process data that are necessary for improving our services. Your data will never be provided to third parties for commercial purposes.

This Privacy Policy applies to the Joye Group website and its associated services. The terms have been in effect since June 29, 2023. Upon the publication of an updated version, previous versions will become invalid. This policy describes what information we collect about you, how we use this data, and with whom and under what conditions your data may be shared. Furthermore, we explain how we store and protect your information against unauthorized use, as well as your rights regarding your personal data.

Data Processing

Below you will find information about how we process your data, where it is stored, which security techniques we apply, and who has access to this data.

Webshop Software: Phoenix

Our webshop is built using Phoenix software. Personal data you provide to us is shared with this partner, who provides us with technical support. Phoenix ensures the security of your data through SSL encryption and a strong password policy. Cookies are only used for technical purposes, without collecting personal data.

Email Communication: Mailblue

We use Mailblue for our email communication. Confirmation emails and newsletters are sent via their servers. Mailblue never uses your data for its own purposes and offers an 'unsubscribe' option in every email. Your personal data is stored securely, and Mailblue may share anonymized data to optimize its services.

Payment Processing: Mollie and Klarna

Mollie and Klarna process your payment transactions and collect necessary data such as name, address, and payment information. Both parties take extensive measures to protect your personal data and only share anonymized data to improve their services. Legal terms for data retention are respected by them.

Invoicing and Administration: Moneybird

Moneybird is used for our administration and invoicing. We share your personal data with them for administering sales invoices. Moneybird ensures the security of your information and uses it exclusively for the purposes described.

Your Rights

You have various rights under the available Dutch and European legislation for personal data. You have the right to access, correct, and restrict the processing of your data. In addition, you can object to the processing and request the transfer of your data to another party. For any questions or to exercise your rights, you can reach us via the contact address provided.

Cookies

We use cookies, including those from Google Analytics and Facebook Pixel, to gain insight into the use of our website. This information helps us to improve our services and offer targeted advertisements. You have the option to manage cookies via your browser settings.

Changes to the Privacy Policy

Joye Group reserves the right to amend the Privacy Policy at any time. The most current version of this policy is always available on our website. If changes affect how we process already collected data, we will inform you by email.